Improve your processes with electronic work instructions
Simplify ISO compliance
Simplify compliance to accredited standards with document control and training management.
Use across devices
View, train on and edit work instructions from various devices whether you are in the office, shop floor or offsite.
Automate your training process
By integrating your training and work instructions they always line up.
Starling exists because we found a number of problems with using a paper based system of work instructions in a manufacturing environment, so we developed the software to create and view work instructions digitally. Previously work instructions were created in spreadsheet software on a computer and then printed them out for use by our operators. In this article we discuss some of the advantages of going digital and using dedicated work instructions software.
One of the reasons companies are choosing to use electronic work instructions is that they have the big benefit of always being live, this means that staff in the factory are always on the most to date version of the work instructions. This saves time when updating work instructions because you no longer need to collect and dispose of all old versions. It also removes the risk associated with paper based work instructions in which an old version could have been missed or photocopied.
Usability of work instructions
There are some obvious limitations to issuing work instructions on paper, such as not being able to make use of video or zoom in on pictures to take a closer look. Using dedicated software for work instructions can add a few useful communication methods to your toolbox and make them more visual. This enables you to communicate what you need to more clearly and simply.
Your operators are the people using the work instructions and as such represent a great resource to boost the continual improvement of the quality and usability of your work instructions. It is a resource that we wanted to be able to tap into, so we created some features in our software designed to improve feedback and discussion with the team.
Mobility of editors and trainers
Paper work instructions are great for being able to take anywhere, but when something is spotted that needs changing typically this can only done at a desktop PC. When we set about creating Starling we designed it to be able to create, update and view work instructions on the go. This means that you are able to walk the process with a tablet and create the instructions, including photos and videos, on the move. These can even be submitted to the team for review without needing to return to your desk. It also handles the formatting so you don’t have to.
Printed work instructions allow training to be conducted at the work station. However training records will often then require entry into a digital system. With our electronic work instructions you can conduct training and create a digital record of it at the work station. Starling will also require that the operator log in to their own account to confirm that they have received the training.
Paper based work instructions have been the default for many years. Whilst this system is manageable in a small manufacturing environment it requires a lot more resource to maintain in bigger factories. In addition version control with paper based work instructions is more prone to errors. This can lead to the production of faulty products and the potential for a non-conformity in an audit. Using electronic work instruction software means that your operators are always on the most up-to-date version which in turn reduces errors.